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Q. We just tiled our bathroom with travertine. I was cleaning the stone and getting ready to seal it when I noticed a crack in the doorway where the stone is. It runs from the corner by the door diagonally clear across the whole stone. It has not... Read More

Q. Hello. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect integrity of the stone, since apparently it's not a full-depth crack. The... Read More

Q. Hi, the very first time I set a cutting board on the 6" hang over on my new sun gold quartzite island top, I noticed a crack 3 hours later. The crack extends 10" into the island top and also straight through the separate 2 1/2" beveled edge. This... Read More

Q. I just had granite countertops installed and after they left noticed what appears to be a crack running diagonally the full length and edge. you can see and feel it yet it is not so open as to see light. the contractor says it is a vein. how can... Read More

Q. We live in San Francisco and are refurbishing our town house. We would like to use marble on our kitchen floor, but are concerned it may crack during an earthquake. Is there any way to install it that would minimize the cracking?   A. There are... Read More

Q. The resin coating of our Knoll Saarinen marble top table has been cracking and peeling for the past year. We don't know what to do. Any advice?   A. Some manufacturers use resins to create a topical polish, which look amazing... at first.... Read More

Q. I had granite countertops installed about five months ago. Yesterday, I noticed the granite had cracked all the way through on both sides of the undermounted sink. What caused this - was it improperly installed?     A. Cracks of this nature can... Read More

Q. Will the cold cause my stone to crack, or is there some way to treat it to prevent this? A. Being natural, no two stones are going to have the exact same characteristics. That being said, freezing temperatures alone do not affect stone. What... Read More

How to Keep Travertine Floor Grout Lines Clean Professional contractors understand that the cleanliness of travertine grout lines can make or break the overall appearance of a travertine floor. Unfortunately, in many cases, dirty travertine grout... Read More

Q. We have a tumbled travertine (unsealed) stone floor in our shower. I really need to know how to deep clean this floor, as it has gotten bad - a bit scummy, mildewy, and moldy. How should I clean my shower floor? Can you help? A. Keeping your... Read More